Terms of Service
Last Updated
TERMS OF SERVICE
Interstellar Strategies LLC
1. COMPANY INFORMATION
Business Name: Interstellar Strategies LLC
Owner: Justin Cowell
Address: Beaver Creek, Oregon, United States
Email: justin@interstellar-strategies.com
Websites:
https://interstellar-strategies.com
https://interstellar-booking.com
2. ACCEPTANCE OF TERMS
By accessing this website, booking a call, submitting information, making a payment, or engaging services, you agree to be legally bound by these Terms.
Payment constitutes a legally binding agreement.
3. SERVICES COVERED
Includes but not limited to:
Website design & development
Orbit SEO (ongoing SEO + management)
Custom apps, automation, software systems
Google Business Profile badges (subscription)
Business audits (free or paid)
Consulting & strategy
Future services
Custom partnerships require separate agreements.
4. PAYMENTS & BILLING
4.1 Payment Terms
All payments are due upfront
Work begins after payment
Digital/professional services only
4.2 Subscriptions
Auto-renewal applies
Monthly billing unless stated otherwise
Cancellation affects future cycles only
No prorated refunds
5. NO REFUNDS POLICY
ALL PAYMENTS ARE FINAL. NO REFUNDS. NO EXCEPTIONS.
By purchasing, you agree:
No refunds under any circumstance
No refunds for dissatisfaction, delays, unused services, or cancellation
6. CHARGEBACK WAIVER
You agree:
Not to initiate chargebacks or disputes
To contact Interstellar first for resolution
Violation = material breach, resulting in:
Immediate termination
Collections + legal enforcement
Recovery of fees, damages, and legal costs
7. SERVICE DELIVERY & SCOPE
Scope defined by service or agreement
“Unlimited” ≠ instant turnaround
Interstellar controls execution priority
Out-of-scope work requires new agreement
8. NO GUARANTEES
No guarantees on:
Rankings
Traffic
Revenue
Leads
Growth
All services are best-effort professional services
9. CLIENT RESPONSIBILITIES
Client must:
Provide accurate info
Supply assets + access
Maintain third-party platforms
Ensure legal compliance
10. INTELLECTUAL PROPERTY & LICENSE
Interstellar retains ownership of all systems, frameworks, and methodologies
Client receives a limited, non-transferable license after full payment
11. WORK PRODUCT RETENTION & REVOCATION (CRITICAL)
Interstellar retains full ownership and control over all work product until and unless explicitly transferred in writing.
In the event of:
Non-payment
Subscription cancellation
Chargeback or dispute
Breach of Terms
Interstellar reserves the right to:
Suspend or terminate access to websites, systems, or assets
Remove hosted websites or services
Disable integrations, automations, or backend systems
Revoke licenses granted to the Client
Retain or archive all work product
Client acknowledges that:
Ongoing performance, hosting, SEO, or functionality may be lost upon cancellation
Interstellar is not responsible for degradation or loss after termination
No obligation exists to provide files, exports, or transfers unless agreed in writing.
12. THIRD-PARTY SERVICES
Interstellar is not liable for failures related to:
Framer, Webflow, Shopify, Squarespace
Google services
Zapier, APIs, hosting providers
Any external platform
13. LIMITATION OF LIABILITY
To the fullest extent permitted by law:
No liability for indirect or consequential damages
No liability for lost revenue, downtime, or data loss
Maximum liability = fees paid in the previous 30 days
14. INDEMNIFICATION
Client agrees to indemnify Interstellar from claims related to:
Client business operations
Client content
Legal violations
Use of deliverables
15. TERMINATION
Interstellar may terminate immediately for:
Non-payment
Breach
Abuse
Illegal activity
No refunds upon termination.
16. INDEPENDENT CONTRACTOR
No partnership, joint venture, or employment relationship exists.
17. FORCE MAJEURE
No liability for events outside reasonable control.
18. DISPUTE RESOLUTION & BINDING ARBITRATION
18.1 Mandatory Arbitration
Any dispute arising out of or relating to these Terms shall be resolved exclusively through binding arbitration, not litigation.
18.2 Jurisdiction & Location
Arbitration shall occur in:
Clackamas County, Oregon
18.3 Governing Rules
Arbitration shall be conducted under the rules of:
American Arbitration Association (AAA)
18.4 Waiver of Jury Trial
Both parties waive the right to:
Jury trial
Class action participation
All claims must be brought individually
18.5 Fees & Enforcement
Prevailing party may recover legal fees and costs
Arbitration decision is final and enforceable in court
19. GOVERNING LAW
These Terms are governed by the laws of the State of Oregon, specifically Clackamas County.
20. MODIFICATIONS
Terms may be updated at any time.
Continued use = acceptance.
21. ENTIRE AGREEMENT
This is the full agreement between parties.
22. CONTACT INFORMATION
For any questions, concerns, or legal inquiries regarding these Terms, you may contact:
Interstellar Strategies LLC
Owner: Justin Cowell
Email: justin@interstellar-strategies.com
Phone: (971) 990-8379
Address: Beaver Creek, Oregon, United States
Primary Websites:
https://interstellar-strategies.com
https://interstellar-booking.com
23. FINAL AGREEMENT & ACKNOWLEDGMENT
By accessing this website, submitting information, booking a call, or purchasing any service, you acknowledge that you have read, understood, and agreed to be legally bound by these Terms of Service.
You further agree that:
You are entering into a binding agreement with Interstellar Strategies LLC
You accept all payment, refund, and service conditions outlined above
You waive any rights that conflict with these Terms, to the fullest extent permitted by law
If you do not agree to these Terms, you must not use this website or engage in any services provided by Interstellar Strategies LLC.